Subcompetence C.3 Making arrangements

Activity 1

Listen to the dialogue to complete the dialogue in your book

W : Can I help you?

M : Yes, I’d like to ……

W : I’m sorry, but he is……….out of town today

M : What time will he probably be back? I’d rather call him back later

W : I’m afraid he will not go back to the office today because according to the schedule he must attend …………

M : I see. Well, can I …………for tomorrow?

W : Let me see, first. How about tomorrow…………..? can you make it?

M : Yes, I can …………..

W : Alright. Can I……………… please?

M : Sure. The name is ……………….I’m from Pretzel Cargo

W : All right Mr. Budi, I have scheduled you……………

M : Thank you and good bye

W : Good bye

Activity 2

Listen to the following dialogue carefully then answer the following questions

1. Who was the caller?

2. Whom the caller wanted to talk to?

3. Why wouldn’t Mr. Surbakti be back to the office?

4. Where would the important seminar take place?

5. What company did Mr. Wibowo Budi work for?

6. When would he meet Mr. Surbakti?

Activity 1

Practice the following dialogues with your friend

Situation: Bobby is calling Dr. Smith to make an appointment

Bobby : Hello, can I speak to Dr. Smith?

Dr. Smith : Yes, this is Dr. Smith speaking. Who is this?

Bobby : I’m Bobby, one of your patients

Dr. Smith : Oh! Bobby, how are you? What can I do for you?

Bobby : I’m fine, doc. Well, I’ve been feeling unwell this couple of days. Will you be occupied this afternoon, doc? I’d like to have you check my condition

Dr. Smith : I’m sorry, I have had an appointment already this afternoon. But, what about in the evening?

Bobby : What time?

Dr. Smith : How about six thirty? Can you make it?

Bobby : Six thirty will be fine, doc

Dr. Smith : All right, I’ll see you at six thirty this evening. Good bye

Bobby : Good bye

The dialogues above contain some expressions for making arrangement or appointment. Other expressions to make appointment:

Æ I’d like to make an appointment with you

Æ I wonder if we could arrange the time to have a meeting tomorrow afternoon

Æ I’d like to meet you (call you) tomorrow morning if it’s convenient for you

Æ Do you happen to be free next week?

Below are the examples of responses for the expressions above

Æ I think this afternoon is okay

Æ Sure, that will be nice

Æ All right, we will meet at eight tomorrow

Æ I’m afraid I can’t make it then

Æ I’m sorry, but I’ll be filled up next Saturday

Æ I’m sorry but I have already made appointment with ……….

Activity 2

Complete the dialogue with the words provided

Jake : Good morning, I’d like to make an ….1)

to meet Mr. Nicholson in his office

Woman : May I know your name and your …..2) of meeting Mr. Nicholson

Jake : Sure, my name is Jake Frazer. I’d like to offer him a ……3) it’s quite interesting if I can meet him to talk about it.Woman : Alright, but I’m afraid he doesn’t have time this week. He’ll be ………4) until Saturday. How about some time next week?

Jake : Well, next week will be fine for me …….5)?

Woman : Let me check the schedule first. How about Saturday at 9:00?

Jake : I’m sorry, but I think I cannot …..6) it on Thursday morning. I wonder if we could make it on Thursday afternoon, of course if that’s ……7) for him

Woman : Well, actually he …..8) a schedule on Thursday afternoon will be convenient

Read the passage below carefully.

Working Ethics

Ethics of business is a moral or rules of conduct and behavior that are usually done ion an office or business. It consists of a norms and acts as a measuring scale in the process of sending information on a certain office or business. Therefore workers must posses morality or good behavior and politeness feeling in all living aspects.

Office discipline means rules and regulations, which are maintained in a certain office. A worker can train and educate himself to obey the rules and regulations as stated. It can improve the work productivity effectively and efficiently. If all the workers maintain discipline willingly, they will improve their working ability. If workers ignore the regulation, they do not have full responsibility to do the work well. Consequently their result of working will not be optimal. In order to maintain office discipline there are certain punishment or sanction for workers who ignore the rules.

Office ethic concept is a holder and indicator in our work surrounding and in communicating. It also means as a rule, regulation, discipline custom, and tradition or worker’s culture. Therefore a worker must have:

a. Morality feeling and good behavior

b. Politeness in all living aspects

c. Hospitality in duty and conduct

d. Responsibility and familiarity

Activity 1

Answer the following questions correctly based on the passage above!

1. What does ethic of business mean?

2. What does ethic of business consist of?

3. Which points that function as a measuring scale?

4. What is the function of office discipline?

5. What must a good worker have

REVIEW ON ADVERB OF TIME

READ THE SENTENCES BELOW

Æ I have heard about Parangtritis beach before

Æ We shall now begin to work

Æ Mr. Patterson called you a few minutes ago

Æ I met Jim yesterday

Adverb of time is usually placed after the verb or after the object if there is one

Other adverbs of time are tomorrow, soon, late, early, and daily

ADVERBS OF DEFINITE FREQUENCY

Adverb of definite frequency is placed at the beginning or at the end of sentence (di awal atau di akhir kalimat)

Some adverbs of definite frequency are:

• Once in a (day, week, month, year, quarter)
• Twice in a (day, week, month, year, quarter)
• Every (day, week, month, year, quarter)
• Every other (day, week, month, year, quarter)

Study the examples:

• Every day I study for the TOEIC
• I study for the TOEIC every day

ADVERB OF FREQUENCY

Some Adverbs of Frequency are:

• Always
• Rarely
• Never
• Seldom
• Usually
• Sometimes
• Often
• Occasionally

POSITION OF ADVERB OF FREQUENCY

Adverb of Frequency is placed

1. After the To be / Auxialary (setelah kt. Kerja bantu)
2. Before the Verb (sebelum kt. Kerja)

Study the sentences:

• They can always work until six
• They usually start at eight
• I am always late to school

Activity 1

Read the sentences carefully and then identify those which contain adverbs of time

1. We go to a bookstore one or twice a month

2. The delegation from Iran has arrived a couple of hours ago

3. The patients’ condition is much worse today

4. The new employee rarely makes mistakes

5. My brother is out

6. We woke up too early this morning

7. The child slept soundly

8. My son often called me lately

Activity 2

Complete the following sentences using the appropriate adverbs of time

1. We will arrive at Dita’s hometown ……..

2. They must finish fixing the gate ……….

3. Paul and Greg went fishing in the lake ………

4. I don’t want to have lunch because I have eaten a bowl of meatball ……….

5. There will be a meeting ………..

6. John missed the train because he woke up ………

7. Mr. Ardi is having a discussion ……….

8. Don’t worry, the problem will end ……